Engineering deep-dives, AI voice industry analysis, product updates.
Step-by-step: sign up, paste one script tag, customize the voice. Works on WordPress, Shopify, Webflow, Squarespace, or any HTML site. No developers needed.
Human receptionist: $35-45k/yr. Virtual answering service: $200-800/mo. AI receptionist: $49/mo. The math, the tradeoffs, and when you still need a person.
A founder's honest comparison of the four leading AI voice platforms. Phone-first vs browser-first. PSTN cost. Latency. Languages. Enterprise readiness. What each one is actually good at.
A latency post-mortem. The 200ms STT, 250ms LLM TTFT, 120ms TTS first-byte breakdown. Why we use Deepgram + Whisper as primary/fallback. Sentence-level TTS streaming. Geo-distributed TURN. Multi-model LLM routing. The tradeoffs that didn't work.
Why voice-first AI converts 3x better than text chat at the point of intent. The neuroscience of conversation. When to use which. How to combine them.